Kristal Gayle-Fairclough's Contact Details

Kristal Gayle-Fairclough's Company Details

Xtendico Business Services

Miami Beach, FL, us • 5 - 9 Employees
Outsourcing

Xtendico understands the pressures companies face in providing excellent customer support while maintaining efficient operations. We're committed to being your trusted partner in giving you a competitive advantage and advancing your business.We operate in a nearshore environment in Montego Bay, Jamaica, which boasts the lowest operational costs for the entire English-speaking Caribbean. We offer operational savings from 30% to 40% compared with North America. Our proximity makes relationship management easier, as we're just over 1 hour from Miami, with direct flights from all major gateways in the US, Canada, UK, and Europe.Our large, highly-educated talent pool has a strong work ethic and excellent communication skills. Our teams can execute forward-facing and back-office services, including Customer Engagement, Customer Service, Finance and Accounting Services, and Back Office Services. Due to our emphasis on a positive corporate culture, we have below average attrition rates of 12%, which provides stability in your operations. Our goal is to provide you with the expertise you need to provide higher quality customer care, reach your sales goals, and implement effective financial processes. We pride ourselves on offering value only where you need it, and we can efficiently scale with your operational needs.Leverage the power of near-sourcing, and let Xtendico help you become a more resilient company.