Kristen Banks's Contact Details

Kristen Banks's Company Details

Kristen Banks Consulting LLC

Clemmons, North Carolina, United States • 0 Employees
Information Technology & Services

* Extensive CRM experience as a Solution Architect, Project Manager, Delivery Lead, Engagement Manager and Administrator of Salesforce.com* Strong solution architecting, analyzing and designing Custom Salesforce applications with different platforms, integrations for all types of industries*Administering Salesforce for over 14 years*Strong Project Management skills, keeping projects on time, in budget*Transparency through communication to successful projects*Strong Salesforce application end user Trainer* Working knowledge of windows browsers/operating systems/hardware configurations* Efficiently reproduce and document application and hardware defects and appropriately prioritize defect severity and priority* Provide creative workarounds to existing defects, communicating with customers in language commensurate with their understanding of relevant technologies* Define and document processes designed to reduce response time and increase customer satisfaction with IT services* Strong sense of customer care and urgency, with grace and humor under pressure* Strong written and spoken communication skillsSpecialties: *CRM expertise, Solution Architect, Project Manager, Sales Cloud, Service Cloud, Administrator, Business Analyst, Community Cloud