Kristin Connolly's Colleagues at ARG LLC ARG Ocean LLC
Mark Palladino
Revenue Protection Expert Drives Profit Improvements Without Disrupting the Customer Experience
Kristin Connolly's Contact Details
N/A
Medford,New Jersey,United States
ARG LLC ARG Ocean LLC
Kristin Connolly's Company Details
ARG provides highly specialized revenue protection services to air, trucking & ocean (NVOCCs & VOCCs) carriers & forwarders. What if your company could increase its gross profit by 5%? What if this could be done without incurring any incremental cost, or bearing any risk WHILE improving the customer's experience? Join small providers to Fortune 500 leaders in using ARG's high-performance Cargo Revenue Protection Services.ARG's core services include:Dispute Resolution & Collection Service: Invoice adjustments are a major burden to every organization and require extensive overhead to support. Incorrectly processed disputes are often costly and can result in revenue being mistakenly written-off, or overstated. ARG's Dispute Resolution & Collection Service provides an accurate, efficient, and cost-effective solution that includes the processing and collection of invoice disputes. The service is a turnkey solution that delivers an exceptionally high collection rate.Revenue Protection- Under-billing Protection: Customers complain when they are overcharged, but do they say anything when they are under-billed? Under-billings are the hidden profits that exist in most organizations and often have a significant, negative impact on revenue. ARG's Under-billing Protection Service identities invoices that have been mistakenly under-billed, and recaptures the incremental revenue due. Since 2004, ARG has recaptured over $200 million in gross profits for its clients. The service can be performed as a pre or post-audit.Revenue Protection- Overcharge Protection: Overcharges are a major resource drain and can lead to customer churn if left unchecked. ARG's Overcharge Protection Service is a pre-audit designed to identify overcharges before they reach the customer. The end result is a higher invoice accuracy rate and better customer relations.Further information can be found at www.argglobal.net