Lauren Guanzon's Contact Details

Lauren Guanzon's Company Details

Macorva

Houston, TX, US • 22 Employees
Software

Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Our solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help organizations make the most of their experience data. Instead of getting bogged down in data, use Radiant AI® to free up your time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is your personal coach in driving better employee and customer experiences. Our Solutions: Macorva EX is an advanced employee experience platform designed to help businesses extract maximum value from their data. Our Radiant AI technology generates personalized engagement reports for every manager, providing and actionable insights and offers an intuitive, scalable 360 feedback system for all employees. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers you to better manage your team and mitigate flight risks. Macorva CX is the ultimate tool for elevating your customer experience. With advanced AI that adapts to your specific needs and provides custom dashboards and communication scripts, you'll be able to spot trends, identify outliers, and determine next steps with ease. Get higher response rates with mobile-first surveys and boost your online reputation effortlessly with AI-generated social reviews. Macorva MX is designed to streamline the management process and boost team performance. Our platform listens and learns from your data to generate unbiased performance reviews, individualized development plans, and goals that align with company objectives. These AI-generated features save managers over 100 hours per year enabling them to make informed decisions with all employee data.