Laurent Goffin's Contact Details

Laurent Goffin's Company Details

Belly & Brain - Digital management consulting

N/A, N/A, BE • 5 - 9 Employees
Management Consulting

Belly & Brain (https://www.belly-and-brain.com) is a strategy and transformation advisory firm specialised in growing customer centricity and digital leadership in organisations: (re)designing marketing, customer experience & digital strategies, kick-starting and accelerating transformations, and accompanying leaders and teams through the change. Our firm is composed uniquely of seasoned professionals who have a successful track-record of growing digital within organisations as employees or as experts in agencies for the last 15+ years now bringing their experience to companies and their leaders to embrace digital and develop new assets - mainly within marketing, sales, customer services and human resources. Our consulting and advisory services mainly cover the following areas : - DIGITAL TRANSFORMATION: Evaluate & design your company's long term digital strategy, enabling and accelerating the change.- OMNI-CHANNEL CUSTOMER EXPERIENCE: Grow your company's customer centricity and business value designing relevant and impactful customer experiences.- MARKETING & DIGITAL STRATEGY: Design the relevant mix of products, services, channels & experiences exploiting all the potential of digital.- DIGITAL MANAGEMENT: Build and accelerate digital maturity, excellence and growth within organisations.- PRODUCT & SERVICE DESIGN: Define products & services adapted to digital & omnichannel distribution.- NEXT GENERATION BUSINESS DESIGN: Build new business models & organisations exploiting all the potential of digital.Our activity is purely into consultancy & advisory, guaranteeing that our recommendations are 100% neutral and allowing healthy and constructive collaborations with the agencies of our clients.Our proven track record in various organisations coupled with a pragmatic and result-oriented culture, allows us to support as well small or large organisations in their challenges - nationally or globally. It's not the size of a company that drives our passion, but the size of the challenge and the impact we can make. Among our largest customers we count Belgian and European players: AXA Belgium, Europ Assistance Belgium & France, Goodyear Europe, SNCB/NMBS, Swift, Verisure-Securitas Direct BENE, Orange Belgium, Essent.be, Shurgard Europe and AGC Europe.