My husband and I started this business in 1995. Since then In keeping with the attention to detail, we have kept our business modest. There are lots of competitive businesses in this field that have grown so large, so fast, they have lost their ability to have any one-on- one contact with their customers. Customer service is extremely important to us. Without our customers, we wouldn't be here today! There will always be someone bigger, but they won't necessarily be better.