Lawrence Holguin's Contact Details

Lawrence Holguin's Company Details

Mortgage Support Services

Norwich, England, United Kingdom • 8 Employees
Financial Services

Focused face to face or remote workshops, providing training and support for intermediaries. We offer a range of workshops which can be tailored to your requirements and number of attendees. Fraud & Financial Crime:In-depth presentations and documents to prevent financial crime and fraud to you, your business and customers. We discuss how banks detect fraud and what key measures can be enhanced to your business to prevent risk. We explore key risks identified in the marketplace and the potential impact this has on businesses and customers. Our workshops include third party fraud, customer fraud, due diligence, processes and procedures, governance, reporting and much more. We examine actual fraud documents and test you and your adviser's detection skills.Lender Review Workshops:We invite you to challenge your business before lenders do or even prepare for an audit, review or investigation by a bank/lender. I have been involved in over 900 investigations and completed over 300 intermediary interviews. This workshop can be completed by telephone or face to face. The interview would typically be conducted with the principle or controlled function within the firm. Our workshop will review all aspects of your business in relation to risk with over 100 questions asked on the day. We replicate lender reviews and attempt to identify concerns that could threaten lender relationships. We explain why lenders choose firms and individuals, how the research and what is expected from lenders in a safe environment. Key controls include, governance & controls, processes and procedures, sales process, training & competence, recruitment, complaints, media, and other associated risks. Tailored risk workshops: If you have new staff or would like bespoke workshops then please enquire on info@mortgagesupportservices.co.uk