Service Support Analyst at Michigan Department of Technology, Management and Budget - Lansing, Michigan, United States
Our mission at The Department of Technology, Management and Budget (DTMB) is to optimize enterprise-wide business, financial, and technical services to enable a government that works.DTMB impacts every area of Michigan government and our broad spectrum of responsibilities include: technology, labor market information, facilities, financial services, procurement, retirement services, real estate, the Michigan public safety communication system, and fleet and records management.VisionHelp drive efficiency. Connect customers to services. Deliver solutions.ValuesEngagement - Make a Difference: Engagement means making a difference to each other and our customers. Welcome our differences. At DTMB, we are a positive influence and embrace diversity and inclusion. It's one way we help, connect, and solve.Integrity - Do the Right Thing: Integrity means always doing the right thing, even when nobody else is looking. Especially when no one else is looking. At DTMB, we strive to always do what is right. It's one way we help, connect, and solve.Customer Service - Go Beyond: Customer service means meeting and exceeding expectations. Above all, it's going the extra mile. At DTMB, we strive to understand our customers, be understood, and deliver solutions. It's one way we help, connect, and solve.Excellence - Raise the Bar: Excellence means doing outstanding work. Most of all, it's being the best you can be. At DTMB, we always do our best and take pride in our role. It's one way we help, connect, and solve.Teamwork - Inspire Each Other: Teamwork means working with each other to achieve success. Together, we can do amazing things. At DTMB, we collaborate to meet our goals. It's one way we help, connect, and solve.