BC Management Services Pvt. Ltd. (BCMS) is a wholly owned subsidiary of the British Council Holdings UK and British Council Charity. It was set up as Shared Services Centre (SSC) in July 2010 to support British Council by providing Finance Delivery, OSM (On-screen Marking), ICC (India Contact Centre- Customer service desk) and GIS (Global Information Services) from a centralised location.The SSC has matured its service delivery and is successfully managing on-going services that are both transactional as well as analytical in nature.