Laxmi Mb

QTL at Celtycs Outsourcing Services Pvt Ltd - Bangalore, Karnataka, India

Laxmi Mb's Contact Details
HQ
["918040002666","08040002666"]
Location
Company
Celtycs Outsourcing Services Pvt Ltd
Laxmi Mb's Company Details
Celtycs Outsourcing Services Pvt Ltd logo, Celtycs Outsourcing Services Pvt Ltd contact details

Celtycs Outsourcing Services Pvt Ltd

Bangalore, Karnataka, India • 51 - 200 Employees
Management Consulting

"At Celtycs, we are passionate about enabling organisations to deliver a lasting smile on every consumer of their products and services through exceptional customer service."Celtycs was conceived and founded in 2002 to help companies strategize, develop and deploy customer management solutions across their business processes. Celtycs is based in Bangalore, India and has serviced more than 70 global customers that include Fortune 50 companies, top 5 Indian telecom operators, global contact centers, private equity firms and business process outsourcers. We adopt a unique result-driven approach that involves an analysis of the business need, customer management strategy definition and the execution of the strategy across the people, process and technology dimensions using its proprietary methodologies and tools.Celtycs is part of a very successful global alliance called LimeBridge™. The alliance has 8 member companies from 9 countries around the globe - including Australia, France, Germany, India, Japan, Singapore, Sweden, U.K. and the U.S.A. Collectively we have served over 150 companies from around the globe and our customers have included marquee names from Banking, Insurance, Travel, Telecom, Technology, Travel and Utilities.Celtycs and the LimeBridge global alliance deliver world class solutions including:• Creating and Implementing Customer Service Strategy• Listen and Act on Customer feedback• Benchmark the Service Experienced by your Customer• Self Service Design• Improve Contact Centre Performance• Deploy the Right number of Resources at the Right Place at the Right Time• Make Internal Quality Monitoring an Early Indicator of Customer Experience• Optimise Cost of Customer Acquisition and Service

Details about Celtycs Outsourcing Services Pvt Ltd
Frequently Asked Questions about Laxmi Mb
Laxmi Mb currently works for Celtycs Outsourcing Services Pvt Ltd.
Laxmi Mb's role at Celtycs Outsourcing Services Pvt Ltd is QTL.
Laxmi Mb's email address is ***@celtycs.com. To view Laxmi Mb's full email address, please signup to ConnectPlex.
Laxmi Mb works in the Management Consulting industry.
Laxmi Mb's colleagues at Celtycs Outsourcing Services Pvt Ltd are Faizan Ahmed, Shivam Brahma, Altaf Uzma, Mounika Nerella, Ketan Khot, Supiya Choudhary, Ibnul Muttaquee and others.
Laxmi Mb's phone number is ["918040002666","08040002666"]
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