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Cognito iQ
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Cognito iQ is a combination of intelligent mobile workforce management software, best-practice processes and proven techniques. These enable service organisations to realise the full potential of their mobile workers and deliver the highest possible levels of customer satisfaction at minimum cost. It does this by connecting back-office ERP and job management systems out to the front lines of the business. Through activity-based workflow rich, context-aware data is collected from the field. The real-time dataset is presented as actionable insights about what's really happening "out there" and upgrades decision-making. This fresh understanding drives continuous improvement in service delivery, and enhances employee performance.Our managed Mobile Workforce solutions transform our customers' bottom line. Our customer base comprises ambitious organisations with large mobile workforces - 100,000 customers across the UK are served by a Cognito-powered person every day.