Leslie Henckler's Contact Details

Leslie Henckler's Company Details

Karyn Ross Consulting - Lean for Service Excellence

Naperville, IL, US • 5 - 9 Employees
Management Consulting

Karyn Ross Consulting understands and celebrates that every business - and its customers - are unique. As a purpose driven lean consultant and skilled, experienced lean coach, I guide your team to create the vision of what service excellence looks like for your specific business and for each of your customers. Based on that vision we'll work together to create a systematic approach to developing your people and continuously improving the work they do. Grounded in the 4Ps (Philosophy, Process, People and Problem Solving) of the Toyota Way to Service Excellence, through hands-on coaching, in your workplace, where your customers are being served, I teach your team to deliver a level of service that will differentiate your business now and in the future. Working with both service organizations and the service portions of manufacturing companies, my approach provides the specific consulting, coaching and support that enables your business to flourish by using The Toyota Way To Service Excellence to deliver what each of your customers wants, when they want it, right the first time, for the long-term. At Karyn Ross Consulting, my passion is helping your company find YOUR way so that you can satisfy your customers and fulfill your organization's unique purpose.