We at BOLT believe in treating our staff and our customers with the highest amount of respect and compassion. That is why we never focus on generating income, but instead, focus all of our energy in the investment of people. We are "relationship builders" first and foremost and we are restoration experts secondarily. Being "relationship builders" means investing in our staff and clients on a very personal level in order to truly understand their wants and needs. We believe that when we truly understand those we work with we can truly serve our customers and staff well. We also believe that each relationship we cultivate will help shape the future of BOLT and will help us develop a strong foundation that we can build upon in the future.