Lichi Dong's Colleagues at Cresta
Lichi Dong's Contact Details
N/A
Cambridge,Massachusetts,United States
Cresta
Lichi Dong's Company Details
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.