The Petrova Experience is an international customer experience consulting firm. Although many brands invest in customer experience only a few have proven and shown the connection to ROI. We can make the direct connection between better customer experience and increased profits. We turn your employees in your brand ambassadors by creating and transforming your corporate cultures.We design the and implement customer experiences that will make your business survive the ever increasing customer expectations.We will help you clean your data and design the right personalization engine that will collect the right information from your customers and will deliver the right value to your business.