Customer Experience Manager at RAJAWALI TELEKOMUNIKASI SELULAR - South Jakarta, Jakarta, Indonesia
PT Rajawali Telekomunikasi Selular (RTS) is a national leading group company, est. in 2009. RTS effectively manages several member companies from different sectors – Mobile Retail, Telco Distribution, Telco Infrastructure, Biller Payments and Purchase, Digital Payments Ecosystem and many more.TS is your business partner for digital payment to provide customer all the telecommunication and information technology products as well as to leverage partners capability to run businesses with strategic plan in every business sector.be recognized as the best company in delivering customer satisfaction through innovation, technology and services.To develop Indonesia's independent and sustainable digital payment and financial services that embody harmony and equity, through integrated synergy with all stakeholders nationwide to provide a broad economic and social impact to the society.Our Business Focus Based on Regulation :Payment providers are divided and defined into several roles according to Peraturan Bank Indonesia No. 23/6/PBI/2021 & 23/7/PBI/2021 in order to avoid any company own end-to-end solutions on their own.According to the regulatory context, RTS performs the role as "Penyelenggara Pembayaran (PP)", but with the capability to connect companies to our PJP (Penyelenggara Jasa Pembayaran) and PIP (Penyelenggara Infrastruktur Pembayaran) partners and networks. RTS is backed by licensed PJP and PIP companies. This infers why RTS itself has no need to have its own license. Partnering with RTS enables PTPR to gain more benefits such as easy integration process, company own branding and access to end-to-end solution. PTPR no longer need to search and connect solutions, nor to follow partner's branding policy.RTS also enables PTPR to cooperate with any type of partner or banks to attract any wide range of market.