Lisa Allen's Contact Details

Lisa Allen's Company Details

SheHelps.support

N/A, N/A, CA • 20 - 49 Employees
Non-Profit

We are a small team doing big things! Providing email support, chat support and social media support so you can deliver great customer service without having to spend a minute of your time on it. The SheHelps.Support Team started in 2014, aims to provide unique and cutting-edge business support virtually with a passion for helping Entrepreneurs take their business to the next level. Founded and Owned by Ashley Brown, we pride ourselves on being a workplace that works hard, has fun, and serves our clients with A+ quality every day.Offering 24 x 7 monitoring, 365 days a year! We are here to make sure your customers get the best customer support possible. We offer FULL support along with a dedicated account manager so you can rest easy. Our agents receive special training in YOUR product, business and/or service so they can provide top-notch support. MEET CUSTOMER EXPECTATIONS - GROW YOUR BUSINESSWe help with all of the following:Increase Customer Lifetime Value and Create Customer LoyaltyOrder ProcessingChargeback ManagementRefund ProcessingCustomer Retention Focused including upsells, downsells, save the sale techniquesCanned Response set up for tech support, program/product questions, billing etc.Custom Help Center Build OutCustomer satisfaction surveys, exit surveys, tagging so you can understand your audience behaviours.