Lisa Farrugia's Contact Details

Lisa Farrugia's Company Details

GRIST

, , Australia • 11 - 50 Employees
Management Consulting

GRIST is a tactical consulting and behavioural analytics company that has worked with customer-focused organisations for over 30 years. Our clients include financial services, government agencies, utilities and health providers across Australia and New Zealand. We combine formal qualifications in behavioural psychology, learning development and organisational theory with decades of practical experience. GRIST helps organisations improve customer, employee and financial outputs by enhancing customer and leadership conversations. We work with frontline teams and their leaders to design and embed behavioural frameworks using observable and assessable micro-behaviours that are predictive of performance outcomes. Our proven behavioural-change methodologies leverage behavioural analytics, leadership and frontline training, and ongoing assessments to translate strategy into frontline behaviour. GRIST has offices in Melbourne, Sydney, Perth, Adelaide, Brisbane and New Zealand.