Lorraine Amani's Contact Details

Lorraine Amani's Company Details

Dobbin Auto Repair

N/A, N/A, N/A • 5 - 9 Employees
Automotive

Dobbin Auto Repair Inc., a family owned and operated enterprise, was established in 1999 by me, Richard Amani and my wife Lorraine.How It All Began: Developing the Principles That Became Our FoundationBefore starting Dobbin Auto Repair, I was employed for 14 years at other repair shops and I had the opportunity to observe their method of operations and recognize the areas that needed improvement. One of the areas that stood out for me was "customer service". It was always important to me to make sure my customers were completely satisfied. However, during my years that I worked at other shops, I observed on numerous occasions the lack of honesty that was used by by those shops in order to meet their bottom line. Today, those same repair shops are now my competitorsI made a commitment to myself that I would not be a part of any organization that encourages such practices and will not condone it in mine. Through those experiences, I believe I was able to build a business based on my principles of integrity, customer satisfaction, and complete humility. My customer base is the engine of my business. Keeping you satisfied is my goal.Background and QualificationsI have always had a passion and curiosity about the mechanical and electrical components in the art of Automotive Engerneering. The challenges that were presented always motivated me. I grabbed every opportunity I could to acquire the knowledge I have gained. After 24 years in the Automotive Industry and acquiring my certifications, I became qualified as: an A.S.E. Certified Master Technician, a Maryland Certified Emission Master Technician, a Maryland Certified Vehicle Safety Inspector, and a Qualified Master Technician in Repairing Both Foreign and Domestic Vehicles