Lucia Plasencia's Contact Details

Lucia Plasencia's Company Details

The SaaS Institute

Barcelona, Catalonia, Spain • 6 Employees
Management Consulting

We prepare companies to scale.We help companies to implement a systematic approach to outbound, sales, marketing and customer success; making the success metrics measurable, predictable and actionable. The result is data-driven decisions and ready to scale teams, processes & systems. We can help you on:*Outbound: Using sourcing and prospecting to generate a constant flow of qualified meetings for sales/inside sales, and to gather valuable market information. Creating an 'aggressive'​ outbound culture can be a game changer for your business!*Inside Sales & Sales: Implementing a systematic process, we maximize the conversion of qualified meetings to deals. Making the funnel liquid by connecting sales & marketing, influencing opps and including product & Customer Success for moving from why change? to why you and why now? *Marketing: Generating sales accepted leads and... Helping sales! Influencing meetings, deals, opps and deals.*Customer Success: Building a predictive model of upselling opportunity generation, reducing churn by measuring the "health" of each client in real time via metrics such as NPS and platform use.We land everything in SalesForce & Pardot/Hubspot/Marketo, even the playbooks are on line and live. Through our family of successful B2B SaaS frameworks in SalesForce (data models, rules & processes) we accelerate drastically all of our projects.The SaaS institute is the point of reference for SaaS professionals and companies who are looking for best practices, technology and industry trends.