Maarten Elen's Contact Details

Maarten Elen's Company Details

KWARTS

N/A, N/A, BE • 5 - 9 Employees
Management Consulting

Proactively anticipating HCP customer needs is complicated by siloed data. We connect the dots and break down the siloes between departments. With our proprietary technology A-Inside, that is focused on Life Science, we understand and visualize which HCP customers are at which journey stage. Our intelligence engine predicts the next best action for every single customer, and lists the key priorities for sales & marketing, in each specific client's context. In this way, you optimize customer journeys at scale.Activate better customer engagement performance in 4 steps:1/ Feasibility Study / Data Diagnostics (get your organization/people up to speed for advanced segmentation & omni-channel communication)2/ Data roadmap (map your current assets & gaps; improve it based on a pragmatic data action plan, with efforts vs. value to activate your data for authentic 1-on-1 personalization)3/ A-Inside technology for hyper personalization (fully understand the behavioral pattern of each individual customer, define better strategies & create more intimate marketing tactics in daily operations)4/ On-the-go support (workshops / governance & guidance)