Magloire Makilanda
Key Account Manager (Telecommunications and IT sectors) at ViaDialog - Customer Interaction Management - Paris, N/A, fr
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ViaDialog - Customer Interaction Management
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A digital hub to process all customer's dialogues and interactions online.ViaDialog is a leading provider of hosted solutions for CIM «Customer Interaction Management». We provide business of all size a one stop shop to deploy on demand multi-channels solutions to process all customers dialogs and interactions including : voice, email, live chat, sms, video, web self-service, social networks, virtual assistantsWe develop, operate and host a state of the art technology platform: 100% native cloud-based, multi-channels, flexible, scalable, cost-efficient, connected and responsive… built by a team of experts.Used daily by hundreds of companies and thousands of agents internationally, Viadialog is the preferred technology partner to leverage richer customer experience and increase satisfaction