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HGC Technologies
Marc-Olivier Bolduc's Company Details
HGC is a Digital Acceleration company, shaping the future of work by assisting our Clients in evolving their ServiceNow Platform; Modernize their legacy applications and develop cutting edge solutions on the Now Platform.As an Elite ServiceNow Partner, we design and build innovative business applications to ensure our clients obtain the value they seek from their investment on the Now™ Platform.Our service offerings are tailored to meet each client's unique requirements, the key focus of our ServiceNow Managed Services approach is predicated on lessons learned and best practices that are based on the following: • ACTIVE: Agree in advance with the client on scheduled releases• FLEXIBLE: Services that are flexible to meet the client's requirements• FOCUSED: Review, maintain, and improve service levels• PLANNED: Review with the client all activities that are plannedOur technical expertise and capabilities cover a multitude of services with respect to the ServiceNow Platform: project management, roadmap planning, enterprise architectures, technology integrations, application development, and maintenance and support – all supported by our IT management and governance practices.Our operation philosophy provides the following benefits to our clients:• PROVEN: Our experienced and highly trained team is only a phone call away and is dedicated to quickly fixing your problems (where possible at the first point of contact).• AGILE: We can adapt our services to suit your specific business needs and outcomes. This may include a full turn-key support solution or integrating with existing IT service providers or specialist applications support teams.• INNOVATIVE: We are committed to continually developing and improving our services to keep you in step with the latest developments in ServiceNow™.Leveraging our unique approach, our clients have a clear understanding of all the essentials for the overall project success and delivery.