Senior Vice President of Strategy & Growth at serviceMob, Inc. - Santa Monica, CA, US
serviceMob, Inc. is a startup based in Southern California with a mission to fix the many inefficiencies in how consumers access and interact with companies when they need customer service. serviceMob began at the Massachusetts Institute of Technology, where it was accepted into the StartMIT accelerator, and a winner of the Funding Board Award from the MIT Sandbox Innovation program. serviceMob is currently being accelerated in MuckerLab, a top-ranked venture accelerator based in Santa Monica, CA.Our goal is to reduce the friction consumers encounter when engaging enterprises for service and support. Through our proprietary solution we utilize artificial intelligence and machine learning to improve the connectivity and experiences consumers have at scale. serviceMob's roots run deep in customer experience, with over 30 years of experience in customer analytics, customer experience strategy, and end to end consumer/brand strategy, we are here to help revolutionize how our clients engage their customers. Let us know what the Mob can do for you! Just say hello@servicemob.com