Marcela U.
Fort Lauderdale Area - Regional Director of Operations at Metropolis Corp - Fort Lauderdale, Florida, US
Marcela U.'s Colleagues at Metropolis Corp
Marcela U.'s Contact Details
(954) 414-2900
Metropolis Corp
Marcela U.'s Company Details
With a focus on empowering businesses to gain insights into their unified communications and UCaaS networks, Metropolis Corp develops AI-infused collaboration reporting and analytics technologies that improve communication, enhance customer service, and optimize operational efficiency. How UC Analytics Help Your Business: - Consolidates and automates reporting across all UC and UCaaS systems - Empowers leadership to make data-driven decisions - Improves communication and identifies excessive meetings - Better CX through keyword and sentiment analysis - Identifes failed routing structures and bottlenecks with QER - Identify the most and least engaged team members to improve retention Looking for insights into all your UC and UCaaS tools? We got it! Our solutions integrate with Microsoft Teams, Zoom, Cisco Webex, NEC UNIVERGE BLUE, RingCentral, as well as all your on-premise cdr-based PBXes such as Avaya, Cisco Suite /Cisco UCCX, Mitel, and hundreds of others.