Marissa Thielen's Contact Details

Marissa Thielen's Company Details

Florida Keys Community College

Key West, FL, US • 250 - 499 Employees
College/University

Responsible for Florida Keys Community College information technology and telecommunications design, infrastructure, and operation. Led two departments (Information Technology and Distance Leaning) with staff of 20+ supporting over 200 employees and 2800 students. Managed and executed an annual budget exceeding $1,000,000USD amongst seven accounting organizations.• Transformed an ageing institutional infrastructure into a 21st Century educational environment including a campus-wide upgrade from frame-relay to metro ethernet, delivering greater and bandwidth and sustainability; the installation of a secure wireless network delivered to three campuses; redesigned several classrooms and lecture halls to include state-of-the-art presentation resources as well as oversaw the completion of a satellite campus with regards to IT; restructured an existing video conferencing system allowing classroom and lecture interchange between inter-state institutions. These efforts resulted in more effective, efficient, and stable teaching and learning opportunities.• Leader and manager of multiple software projects, including the completion of the legacy ERP migration (to Ellucian's Banner); multiple Banner version upgrades; implemented a variety of major software projects: online student portal, including application, registration and payment, email, and degree auditing; Enrolment Management (CRM recruiting resource); Travel and Expense. These efforts resulted in increased employee efficiencies, augmented reporting capabilities, and increased student access and satisfaction.• Aligned IT policy and procedure with the college strategic planning resulting in a more cohesive IT investment and more cost-effective acquisition and implementation.Professional Affiliations /Leadership Activities /Licensure• Technology Advisory Board, SunGard Higher Education • Florida State Management Information Systems Task Force• Florida State Information Technology Standards Work Group