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Confidence Systems
Mark DeCoster's Company Details
In today’s business climate, a majority of a company’s operating knowledge is in people’s heads, paper, or cloud/network drives, and the speed at which they are moving prohibits them from documenting this critical intellectual property. As a result, this leaves a company exposed to disruption in the servicing of their clients and the operating of their business. Our goal is simple: To help companies take control of their Operational IP. To drive quality and consistency, so companies and their customers can thrive. The Confidence platform captures and preserves institutional knowledge into playbooks to enable team members to execute on daily operations, gathering performance data to determine where to optimize and opportunistically automate. Learn more here: https://www.confidence.com/