Mark Olson's Contact Details

Mark Olson's Company Details

High 5 Software

Kenmore, Washington, United States • 11 - 50 Employees
Computer Software

High 5 Software provides software for service businesses.- All-Inclusive Modular Design For Your Specific Business Needs -• Service Management: Field Service Management of technicians / Maintain company growth and customer service loyalty Allocate resources efficiently.• Order Management: Automate trouble ticket process & work/service/install orders / Assess & refine workflow management Equipment & part tracking.• Dispatch / Scheduling: Run your technicians with ease from the back office using complete tracking of human and asset resources within your job calendar.• Customer Service (CRM): Customer relationship management (CRM) / Sales force automation / Project management, proposals, estimates, job costing.• Inventory Management: Full tracking of fulfillment, procurement, & returns (RMA) over multiple warehouses.• Invoicing / Billing: Partial, progress, & combined invoicing / Recurring billing on scheduled services & renewal contracts / Forecast expected revenue & track payments.• Reporting: Analyze your company's process & pain points for better business decisions. / Set up easy company communication for projects and tasks.• Help Desk: Documented solutions & knowledge base for employees & customers. / Easy access to information for tech support problem solving & employee collaboration.