Mark Owens's Colleagues at Voitec
Rajesh Ramanathan
Telecommunications Applications Specialist & Technical Lead - CXCloud
Mark Owens's Contact Details
Voitec
Mark Owens's Company Details
Voitec offers software and support services, specialising in Voiceover IP Switchboard Attendant Consoles and Contact Centres. Our primary goal is to be the first point of contact for system integrators in need of support. We bring a set of unique skills to this niche area and allow solution providers to unlock their potential and arm themselves with the necessary skills to secure opportunities. We offer our expertise across a variety of verticals, with staff specialisations in Finance, Legal, and Health, across corporate and global multi-national companies. We provide services throughout Australia, as well as New Zealand. The distributing side of Voitec functions via system integrator relationships in the key Asia Pacific markets of Australia, Hong Kong, Indonesia, New Zealand, Singapore and Malaysia. The Voitec difference lies in our ability to offer pre-sales and support personnel, which drives channel growth. The scope of our services and the footprint of our business makes us the first choice if you're looking for local industry expertise and an Asia Pacific market entry specialist. Our experienced engineers at Voitec are able to help with a wide range of software as a service, installation and project support services for attendant consoles and contact centre opportunities. Whether it be ad-hoc consulting, optimisation, design, installation or project coordination services, we can help.Our Quality Management Suite (QMS) is a popular option, thanks to the ease and affordability it offers our customers seeking an IP call recording and monitoring solution for IP telephony and unified communications systems.The interface is web-based and intuitive, meaning user statuses are delivered in real-time, and live monitoring and multiple recording options are possible. This system has been designed to make the manager's life easy, thanks to silent monitoring, automatic recording, and on-demand recording.