Business growth specialist working with business owners (and their teams). The programme/plan that we develop will depend on where organisations and businesses are. It may be expedient for us to fix some urgent things before we focus on longer-term development - if the patient is bleeding, we need to stop the bleeding. A typical programme is likely to include the following elements:> Creating a long-term personal and business plan (3-5 years)> Creating a short-term action plan (next 3-months)> Clear deliverables for everyone in the team (including you) + regular progress meetings for the team and individuals> Financial clarity and a simple, regular monitoring regime> Introducing systems, processes & checklist to ensure consistency and make life easier for everyone> Time management - ensuring that over time you're focusing on higher-value tasks and delegating 'the rest'> Customer Service - ensuring that we're retaining and developing your best clients.> Marketing - generating a pipeline of qualified prospects> Sales - turning qualified prospects into great (and profitable) clients