Customer Success Manager at Exchange Collective Inc. - San Luis Obispo, California, US
Exchange Collective (EXC) delivers a platform that provides the entire inventory of a "brand" (a manufacturer or wholesale distributor) to retailers, marketplaces, or influencers' websites by plugging into e-commerce platforms. The company's back-office software enables brands to distribute and merchandise their entire product offering to any retailer using the EXC platform through a single integration. EXC unlocks limitless shelf space and distribution for any brand or product and enables a far more robust E-commerce system enhancing the business of both the brands and the retailers Exchange Collective is a customer-first company. We have built the foundation for a software solution that will enhance the shopping experience for the end customer creating a winning solution for brands to sell their products through retailers that connect with their customers while carrying forward the brand's style. Exchange Collective's business model is to empower a seamless brand experience that opens the door for brands to connect to their customer anywhere. We do this by having solutions that make retail more accessible and profitable for brands. We see retail as anywhere a customer encounters a brand experience. We want consumers to have the ability to choose to buy the brands they choose from a retailer that benefits them. Whether they choose to purchase based on the expertise of the retailer, the location of the retailer, a personal connection, or any other reason of the customer.