Matthew Howard's Contact Details

Matthew Howard's Company Details

Satisfi Labs

Tampa, Florida, US • 51 Employees
SaaS

Satisfi Labs is transforming the customer experience landscape with our patent-pending AI Chat platform, integrated with Large Language Model (LLM) capabilities. Offering optional live chat through our Bridge Live Chat, we enable businesses to engage their audiences more intelligently and efficiently than ever before. By leveraging advanced AI and data analytics, Satisfi Labs not only delivers exceptional conversational experiences but also provides businesses the control and flexibility they need to uphold their brand's integrity. Why Choose Us? - Advanced AI: Our Answer Engine, featuring patent-pending Context NLP and Generative AI capabilities, excels at understanding and answering hyper-specific questions. - Scalability: Unlike many ChatGPT plug-ins, our platform can handle large quantities of data, from multiple sources. - Flexibility: Control which answers get generated, enrich responses beyond text, and edit answers with real-time data feeds. - Analytics Dashboard: Gain valuable insights into customer engagement through detailed intent and response reporting. - Bridge Live Chat Option: Seamlessly route conversations to live agents through Bridge. Who Uses Satisfi Labs? Satisfi Labs is a trusted conversational solution in the B2B SaaS landscape, serving 450+ clients in sports, entertainment, and tourism. Our platform is versatile, benefiting various departments like ticketing, marketing, and customer success. Accolades - QUARTZ 2023: Ranked #13 in Best Companies for Remote Workers - Satisfi Labs is backed by major investors including Google, MLB, Florida Funders, Red Light Management, and TechStars. Our Core Values - Selflessness - Quality - Authenticity - Boldness - Accountability - Resourcefulness