Mauro Merlini's Contact Details

Mauro Merlini's Company Details

BeCloud Solutions

Bournemouth, England, United Kingdom • 13 Employees
Information Technology & Services

BeCloud Solutions is an international company with 15+ years of experience in providing services Cloud Based with special focus on solutions for Cloud Contact Center, CRM / CTI integration services and Customer Experience solutions.The offer, called BeCloud, includes a range of solutions including a multitenant platform for multichannel Cloud Contact Center (Voice, mail, fax, instant messaging, SMS, social, etc.). Which includes: ACD, IVR, PBX Inbound component; a Campaign Management with which to create and manage campaigns for Outbound Telemarketing & Telesales activities with engines Predictive, Preview and Progressive dialing. A service support includes instruments supervision, real-time monitoring and recording. The platform is integrated with various CRM, as well as connected to a telephone network in the world, with a current coverage of 109+ nations.