Mayur Sapkale's Contact Details

Mayur Sapkale's Company Details

Interactive Global Solution

Pune, Maharashtra, India • 2 Employees
Marketing & Advertising

INTERACTIVE GLOBAL SOLUTION is a leading business process management company based in India.Self-directed and driven director of workforce operations with comprehensive accomplishments leading customer care, process improvement, business performance management and cross-functional teams to ensure success and achieve goals. As a business owner with proven successful experience, providing strategic vision, enterprise leadership and known for his revenue and profitability. As a dynamic innovative, results-driven leader with a strong track record of performance in high-paced global organizations.Known as an innovative thinker with strong backend operations management, telecommunications, customer experience, customer satisfaction, troubleshooting, information technology and logistics operations. The customer experience is of high importance to me and strives to find ways to ensure the customer is taken care of and feels valued by the company. INTERACTIVE G LOBAL SOLUTION provide a blend of functional expertise and process capabilities. This company helps your business to automate the process for operational excellence.Recognised for maximizing performance by implementing appropriate root cause analysis to gain an understanding of service downtime, technician staffing levels and customer issues. My intellectual curiosity also drives me to be a lifelong learner.I have found that nothing satisfies me more than meeting new people, developing new relationships, solving problems and contributing to the overall growth of a business.IGS portfolio services are tailored to meet a range of industries and business needs. These services include:INBOUND CALL CENTER SERVICES:Customer supportTech supportReservations and bookingsOrder processingMultilingual call center supportEmail support24X7 answering serviceLive chat supportOUTBOUND CALL CENTER SERVICES:Appointment schedulingTelemarketingTelesalesB2B salesLead generationPhone surveysDebt collections