Melanie Faria's Contact Details

Melanie Faria's Company Details

Faria Consulting

Boston, MA, US • 5 - 9 Employees
Management Consulting

Industry: Marketing & Advertising isn't quite right, but it was the best option available. Faria Consulting specializes in building epic partnerships between, Sales, Services and other internal key stakeholders to improve team chemistry, increase average deal size, deal velocity, retention and customer happiness while decreasing both revenue and customer churn.Faria Consulting has a depth of knowledge, experience and expertise in Content Marketing (Digital Marketing) and Marketing & Sales Alignment, second to none. Services include both organizational process, meaning how to organize all relevant business units to maximize the efficiency and facilitate collaboration, how to integrate new process or technology into your business workflow and professional services. We work with our clients to analyze existing processes, technology stack and how teams are organized. We also know how to develop the right kind of content, how to distribute content, analytics, SLA development - just to name a few. What's different about FCG? We do more than provide recommendations, a slide deck and then wish you luck. We roll up our sleeves to build your plan, develop relevant materials & communications, define rollout plans and work side by side to execute. Customer Experience end-to-end is our passion.Customer Experience strategies have become more important than ever. Need help with personas or customer journey map? How will you create remarkable customer interactions? We can help