Melanie Surprise's Contact Details

Melanie Surprise's Company Details

Johnston & Associates is a Third Party Administrator and Safety Consulting company founded in 1990. Our unique claims management approach results in dramatic savings and exceptional levels of service. Johnston & Associates Average Industry Average• Case Load per adjuster: 75 • Case Load per adjuster: 150-300• Claim Duration Med Only: 73 Days • Claim Duration Med Only: 150 Days• Claim Duration Indemnity: 228 Days • Claim Duration Indemnity: 4–6 Years• Average Claim Cost: $5,698 • Average Claim Cost: $8,200• % of Claims Lost Time: 13% • % of Claims Lost Time: 21%• Litigated Cases: 1% • Litigated Cases: 13%• Medical Bill Review savings: 65% • Medical Bill Review savings: 35-40%• Bill Turnaround Time: 3.54 Days • Bill Turnaround Time: 10-14 DaysThe M.O.S.T. (Method Oriented Safety Thinking®) SystemEliminate the 2 most common causes of injury: Carelessness & Not ThinkingTrain employees to be Method Oriented and apply Safety Thinking. Easy to understand, applies to all employees, creates self-responsibility, results oriented, and behavioral based.Method Observer Safety Trainer®Train front line supervisors to become Method Observers and Safety Trainers. Best practices to use Before, When, and After an accident happens. Increase supervisory effectiveness in Service, Productivity, Quality, and Safety.The S.O.S. (Seeing, Obeying, Spacing®) System for Defensive DrivingIndustrial HygieneCertified Industrial Hygienist (CIH) consultants for:• Noise Exposure Assessment • NFPA 652 Dust Hazard Analysis • Chemical Exposure Assessment• Indoor Air Quality (mold) • Asbestos Abatement Monitoring • Ergonomics Assessment