Michael Bilotti's Colleagues at Sophelle
Michael Bilotti's Contact Details
508-875-5700
Sophelle
Michael Bilotti's Company Details
Sophelle helps retailers innovate to create compelling customer experiences in stores, online, and throughout the customer journey. We map the customer journey and work with retailers to identify key points at which they can make the experience compelling.Sophelle knows that omnichannel retail success requires a customer-centric approach. But this doesn't mean putting the customer in the center of their bull's eye. It means looking at their brand from the customers' point of view and giving them a seamless 360 Degree View of the Brand(TM). Making the brand seamless across all channels and touch points requires sharing data, integrating systems, and coordinating operations throughout the enterprise and partner ecosystem. Sophelle incorporates the 360 Degree View of the Brand(TM) in our strategy, selection, implementation, and support services. Our decades of experience delivering projects throughout the solution lifecycle educates and informs our strategic recommendations.Sophelle's areas of expertise include in-store management and solutions, digital commerce and marketing, and the vast array of retail enterprise solutions, allowing us to take a holistic view on all projects. Our first-hand experience with hundreds of retailers on thousands of projects allows us to understand the inter-solution implications and repercussion of our recommendations.Sophelle delivers projects with No Surprises, ensuring on-time and on-budget results. Sophelle's No Surprises approach is based on shared expectations, operational discipline, and complete transparency.Please contact us to learn how we can help you win in retail.Sophelle Corporate Headquarters659 Worcester Road, #1026Framingham, MA 01701Phone: 508.875.5700Toll Free: 855.SOPHELLE (767.4355)New York Office5 East 22nd Street, #25GNew York, NY 10010Phone: 646.216.5060E-mail: info@sophelle.com