Michael Calens
Vice President Operations, AutoClaims Direct (ACD) at AutoClaims Direct Inc. - Carlsbad, CA, US
Michael Calens's Colleagues at AutoClaims Direct Inc.
Michael Calens's Contact Details
888 403-4223
Glendale,Arizona,United States
AutoClaims Direct Inc.
Michael Calens's Company Details
We deliver a unique technology-powered vendor management matching service. Here's what this means – with our technology platform's intelligent dispatching and routing algorithms, the right appraisal resource is identified based on a pre-screened vendor qualification vetting process. This means we can efficiently match the right resource based on the carrier's guidelines. When you can be ultra-effective with the match, auto claims are processed faster by adjusters and the quality is better. The people who make up our Client Care and Quality Assurance Teams set ACD apart from similar service and technology companies in our industry. For every claim we're entrusted to manage, we perform a compliance review for proper industry repair adherence, and to ensure carrier guidelines and state regulations are met. We're exceptional when it comes to taking care of our clients.⭐️ Client compliment ⭐️"I want to thank and acknowledge your work. I've never seen cycle times this fast, with quality maintained and adhesion to our specific instructions. I'll be referring ACD whenever I get the opportunity." -Logan, claims adjuster