We focus on your customers and their needs in order to deliver service improvement, technology change or organisational transformation which in turn delivers new sales, member or customer satisfaction and growth, and overall improvements in both efficiency and effectiveness.CXTT Consulting helps senior leadership across a range of industries including government, finance, membership organisations, BPOs and utilities to drive customer and employee centred transformative change, and solve complex business and technology challenges. Lead Consultant and co-founder, Michael Clark has led large multi-site customer-facing operations and as a technology leader responsible for strategy, security and transformation; delivering cost savings, and improved customer and stakeholder satisfaction. Awards for customer service and IT projects are a result of his focus on achieving results.