Michael Conti

Owner/Consultant at CX Elements - Seaford, NY, US

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Greater New York City Area
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CX Elements
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CX Elements

Seaford, NY, US • 5 - 9 Employees
Technology Consulting/Tech Services

CX Elements is a Contact Center Technology and Services company.Our Contact Center experience combines all the skills, expertise and knowledge gained over many years to bring the right resources and subject matter experts to our clients. Our resources include: Project Managers Business Analysts Application Engineers Application Developers Report builders Workforce Optimization Specialist Trainers Why Us? In today's Customer Experience industry, technology buyers are inundated with innovations, technologies and vendors. This environment is making it difficult for companies to understand the impacts to their business as well as how it can be integrated into their existing technologies, strategies and plans. CX Elements is a consulting company that is putting its Contact Center clients first. Our goal is to enhance existing technologies and/or provide guidance through the upgrade or replacement process.

Contact Center Omni-Channel Customer Experience Project Managment Workforce Optimization Analytics Telecom Telecommunications VoIP Cloud CCaaS UCaaS Call Center IVR Speech Recognition WFM WFO Quality Management
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