VP- Customer Service and Operations at Saddleback Communications Company - Scottsdale, AZ, US
Saddleback Communications is a federally regulated Incumbent Local Exchange Carrier. We provide our residential and business customers with reliable local telephone service, high-speed Internet access, and custom business solutions. For the home, small business or corporate enterprise, Saddleback Communications provides solutions customers can count on. Saddleback Communications was founded in 1997 by the Salt River Pima-Maricopa Indian Community with a mission to upgrade and enhance the quality of telephone, data and Internet services for the residents and businesses on the Community. Since our inception, we have built a rugged, self-healing telecommunications infrastructure that provides world-class solutions for residents and businesses.Saddleback Communications is the sole authorized provider of local telephone services and transport on the Salt River Pima-Maricopa Indian Community. Serving our Community for over a decade, we have developed our commitment to superior customer satisfaction. Our service commitment is supported by....Local Customer Service Center....Local Customer Service StaffRapid Response - Because we serve only the Community, service trucks and technicians are always nearbyCarrier Class Central Office with fully redundant back-up power generators and fire suppression systemsDiversified Fiber Rings for business continuityProactive Network MonitoringService Level Agreements for responsiveness and network performance