Michael Franov's Contact Details

Michael Franov's Company Details

Talisma

Bangalore, Karnataka, India • 11 - 50 Employees
Computer Software

Talisma Corporation Pvt. Ltd., a wholly owned subsidiary of Campus Management Corporation, is the leading Customer Relationship Management (CRM) software solutions provider. Talisma enables organizations to globally deliver an exceptional customer experience throughout the customer lifecycle. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledgebase. With thousands of customers, Talisma serves a variety of industries through its vertical solutions including ITeS-BPO, telecommunications, distribution, education, BFSI (Banking, Financial Services, and Insurance), government, healthcare, technology, hospitality, communication services, travel, legal, manufacturing, media, retail, service and support, transportation, and utilities.Talisma is based in Bangalore, India with offices in Mumbai, Chennai, Delhi, and Kolkata. Headquartered in Boca Raton, Talisma's global presence ensures branches across North America and Asia-Pacific. Since its first product release in 1998, Talisma has obtained an impressive global customer base across a variety of vertical markets. Talisma's vertical solutions ensure leadership through key differentiators that highlight Talisma's multi-channel approach – enduring and profitable customer relationships, increased customer satisfaction and loyalty, and reduced corporate operational costs.