The MSI Story...Customer service is one of the most important cornerstones of our company philosophy. From the initial contact through our after-sales service, our goal is to provide the utmost in product service, durability and performance.Our service technicians are our valuable partners in solving customers' production problems worldwide. Correct installation and adjustment of corrugator belts requires long experience. MSI guarantees this with its highly qualified and continuously trained service team. MSI's service does not end with installation of the product. Our highly qualified staff is always ready to advise customers and to help improve its operation.