At Advocus, we aim to provide consultancy help to multi-channel retailers in a different way to that we have experienced from the large corporate consultancies. We aim to be viewed as experienced advisors – in fact advocus is the Latin 'to summon or call in an advisor'. We aim to assist businesses to change and improve themselves rather than do the change for them, or indeed to them. Advocus consultants have extensive experience across all retail channels – high street, home shopping, catalogues and e-commerce ......and many functions – marketing, buying, merchandising, contact centres, supply chain, logistics, order fulfilment, eCommerce, shop operations, warehousing, returns, parcel delivery, consumer credit, finance and infrastructure At Advocus we believe that good retail is the sum of all constituent parts and is only as good as its weakest link. Broad knowledge in one individual advisor is very powerful as it enables full understanding of benefit trade offs across the whole business. That is what we bring to the businesses we help – a holistic approach