assistant vice president of operations and systems support for tricare and va choice
PGBA provides tailored services to help government and industry partners enhance their business processes. We support missions at any scale with low-cost claims and transaction processing, fiscal administration, multi-channel contact center operations, and real-time enrollment and billing. For nearly 40 years, PGBA has provided healthcare administrative services to federal and state governments, combining a deep familiarity with our customers' program history, advanced IT and process management, and knowledgeable, customer-centered care. Drawing from decades of experience serving critical programs, PGBA offers:• Agility to respond to evolving customer needs• Robust and dynamic technology to meet specific mission requirements• Highly-skilled, customer-focused employees, and management• Added value throughout every process with redundancies, internal controls, and financial strengthsPGBA uniquely combines robust technology, modular claims processing systems, multi-channel customer service, and expert understanding of government and private healthcare systems.Our performance history is built on continuous improvement and innovation.PGBA's processes and technologies reflect years of fine-tuning and enhancements, allowing us to deliver the best possible balance of cost, speed and quality. Our secure, compliant information systems platform is highly flexible — allowing us to offer scalable, sustainable and responsive systems, and to seamlessly integrate with our partners' and customers' systems. PGBA is a Celerian Group company that is part of Blue Cross Blue Shield of South Carolina.