Michael Wong's Colleagues at WixAnswers.com
Michael Wong's Contact Details
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New York, New York
WixAnswers.com
Michael Wong's Company Details
Wix Answers is the most efficient support platform built for customer-centric companies. Unlike legacy ticket-based solutions, Wix Answers combines all support tools and channels in a single solution, enabling support teams to work more efficiently and build lasting customer relationships.The platform was built in-house to support Wix.com's hypergrowth and solve support challenges at scale. Seeing how CX has become such a strategic focus for many SaaS-centric companies, Wix Answers was brought to the market to help solve the same modern day challenges. Today, fast-growing brands like Getty Images, Rakuten Viber and MyHeritage count on Wix Answers to deliver awesome experiences and solve modern support challenges.