Director of Client Services and Continuous Improvement at Ukrop's Threads - Midlothian, VA, US
With the capabilities of an international corporation but the approach of a boutique firm, Threads Uniform Agency encompasses the best of both worlds. In an industry where quality and competitive pricing are expected, it's our priority to fill in the gaps and provide unmatched service with responsiveness and flexibility. We're proud to be able to offer robust programs to every client and exceed expectations every step of the way.Before Threads Uniform Agency there was Ukrop's Super Markets — a family-owned grocery chain recognized nationally for having the highest levels of service and product quality, and loved locally for being a grocer and employer who lived by the Golden Rule. Threads Uniform Agency emerged in the early ‘90s as a solution to a common problem in the grocery industry: low quality uniforms accompanied by poor service. Operating under Ukrop's Super Markets' customer-centric values, we have grown to outfit over 1,000,000 members of our nation's workforce.A Richmond, Virginia - based company with a national reputation for superior customer service - we are committed to providing an outstanding client experience. This dedication has led to extensive growth. In fact, Threads Uniform Agency:* serves over 1,500 accounts nationwide, including many Fortune 500 companies;* works with over 50 regional and national food store chains;* distributes corporate apparel and manages uniform fulfillment programs for over 1,000,000 associates nationwide, on a weekly basis