Michelle Pattinson's Contact Details

Michelle Pattinson's Company Details

Zonal Retail Data Systems

Edinburgh, ENG, UK • 500 - 999 Employees
Technology Consulting/Tech Services

Born out of hospitality more than 40 years ago, we are the largest tech supplier to pubs, restaurants, hotels and other hospitality businesses in the UK. A family business at heart, we care passionately about the hospitality industry. We invest around 15% of our turnover in R&D each year to ensure that our systems continue to deliver optimum performance, efficiency and insight. Our integrated technology can help you engage and understand your customers better, drive more satisfaction, streamline operations and increase profits. EPoS Our EPoS is the beating heart of your hospitality tech stack, sharing data and bringing everything together. It connects the dots between your front and back-of-house, delivering you complete operational control. Manage wastage and allergen data Deploying a fully integrated purchase to pay and menu management system means that decisions are based on data and food and drink suppliers are streamlined across your estate to unify pricing and optimise profit. As new allergen legislation has come in over recent years, it is important to be able to track volumes of what is being bought and from where. Online table bookings Our booking system shares real-time data with the POS, updating table availability as soon as a bill is paid, allowing potential customers to book immediately. Online ordering Our online ordering system is a safe, secure and contactless way for your customers to order and pay for food and drink via their mobile device, through Order & Pay, Click and Collect and Delivery. As items are ordered, stock levels are updated in real time, helping you reduce wastage and inevitably control costs. Increase customer loyalty and revenue An integrated digital loyalty solution will reap many benefits, capturing data on visit frequency, guest preferences and spend, so you can send tailored deals and rewards to each customer, driving more engagement and sales.