Sr. Vice President of Business Development & IT at Help On Demand powered by BigWave Systems - Cherry Creek, CO, US
Connect your Consumers with Experts in mere seconds.We ignite opportunity by connecting you to the world of Experts! Our lightning-speed technology connects your Consumers faster—on demand and in seconds—to the best available Experts. It's just the competitive edge you need in today's fast-paced world.Think of Help On Demand like today's rideshare technologies…only we do it in industries like healthcare, insurance, education, legal, contracting, dispatch and others offering a variety of products and services.BigWave Systems uses über fast, on-demand technology to connect experts to customers at the moment help is needed. "Right now" technology doesn't have to be limited to getting a car to pick you up…now humans can get experts to help out, right when help is needed. Current referral services take 3.5 days, on average, to match a consumer with an expert. We average 6-10 minutes!How It WorksYour Consumer accesses the referral engine in a variety of ways. Let's use a website link, for example…1. Your Consumer visits your landing page looking for help, they are provided a link that starts the Referral.2. The Consumer enters 4-5 key indicators.3. Help On Demand immediately matches the Consumer with your Expert who matches the key indicators and who is available.4. Is the expert unavailable? No problem, Help On Demand cascades through your network of Experts in real-time and locates the best, available expert to jump on the referral!We have three products available to meet your organizations needs. Based on the number of Experts, specific configuration and white labeling, you can choose from the Help On Demand Unlimited, Plus or Classic products.Let us demonstrate how faster is better for you and your Consumers with Help On Demand.