Mike Bourke

SVP, Product at Virtual Observer, (formally known as csi) - East Hartford, CT, US

Mike Bourke's Colleagues at Virtual Observer, (formally known as csi)
Aaron Angell

Contact Center Consultant and Platform Engineer

Contact Aaron Angell

Dave Mulhern

Enterprise Sales Director

Contact Dave Mulhern

Evgeny Savchenko

Senior Test Automation Engineer

Contact Evgeny Savchenko

Danilo Asuncion

CS OPS WF and Reporting Lead

Contact Danilo Asuncion

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Mike Bourke's Contact Details
HQ
860-289-2151
Location
Corte Madera,California,United States
Company
Virtual Observer, (formally known as csi)
Mike Bourke's Company Details
Virtual Observer, (formally known as csi) logo, Virtual Observer, (formally known as csi) contact details

Virtual Observer, (formally known as csi)

East Hartford, CT, US • 20 - 49 Employees
Telecom Services

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Call Center Recording Call Center Monitoring WFO (Workforce Optimization) WFM (Work Force Management) Speech Analytics Avaya Call Recording and Workforce Optimization Cisco Call Recording and Workforce Optimization Contact Center Recording Contact Center Monitoring WFM (Workforce Management) Omnichannel recording Contact Center Analytics CRM Integrations Workforce Engagement Cloud Workforce Optimization Real time adherence Employee Engagement E-Learning Contact Center Quality Management Customer Experience Customer Engagement Customer Journeys Five9 Integrated WFO Telecom Services Telephone Communications Services Telecommunications
Details about Virtual Observer, (formally known as csi)
Frequently Asked Questions about Mike Bourke
Mike Bourke currently works for Five9.
Mike Bourke's role at Five9 is SVP, Product.
Mike Bourke's email address is ***@five9.com. To view Mike Bourke's full email address, please signup to ConnectPlex.
Mike Bourke works in the Information Technology & Services industry.
Mike Bourke's colleagues at Virtual Observer, (formally known as csi) are Aaron Angell, Louise Dunn, Dave Mulhern, Evgeny Savchenko, Dmitry Yakovlev, Danilo Asuncion, Roy Montemayor and others.
Mike Bourke's phone number is 860-289-2151
See more information about Mike Bourke